Speak peak – Presenting with Impact and Purpose Duration

Course Objectives

• Understand the technical aspects of making a professional business presentation
• Discover talents to make informative and persuasive speeches at formal or social occasions
• Learn to create presentations that will impact the audience
• Effectively speak without preparation
• Learn key presentation techniques and do’s and don’ts of speech making

Target Audience

Sales Representatives, Customer Service Representatives, Public Relations Executives, Corporate Relations Executive, Frontline Personnel who directly deal with customers or clients Level for Frontline Personnel and above

Methodology

This programme will be delivered using a combination of learning by doing, highly interactive lectures and PowerPoint presentations, videotaped presentation. Participative discussions, practices and exercises and experiences sharing

Course Modules

• Module 1 – Knowing Your Presentation Style
• Module 2 – Effective Speech Making Techniques
• Module 3 – Advanced Presentation Skills
• Module 4 – Presentation and Speech Techniques
• Module 5 – Knowing and Managing Your Audience
• Module 6 – Volume, Pitch & Pace of Speech
• Module 7 – The Non-Verbal Components
• Module 8 – The “Pause” Technique