Provide Managers, Executives and Supervisors guidance and requirements on what constitutes an effective quality management system. Understand underlying business rules – policies, practices, procedures, guidelines, etc. Identify current quality management and control practices in the organization. Align technology, organization, and facilities with the business process strategy and quality requirements. Identify, clarify and manage business benefits arising from quality. Understand the people and team component towards effective implementation of quality and its requirements.
This program is suitable for Department Heads, Engineers and Supervisors responsible for the establishing and maintaining te requirements of te customer as well as te organiation’s requirements for qualit assurance and control within all related processes and activities
Delivery of the conceptual framework together with a demonstration of how process-mapping activities tie up and form a complete whole Once a concept is understood, practical application is applied Once application is made clear, implementation can be executed at work place Formats will be provided for many key application areas Spoon-feeding
MODULE 1 – FUNDAMENTALS OF QUALITY
MODULE 2 – UNIVERSAL PROCESSES FOR MANAGING QUALITY
MODULE 3 – THE ROLE OF MANAGEMENT
MODULE 4 – INTRODUCTION TO COST OF QUALITY (COQ)
MODULE 4 – INTRODUCTION TO COST OF QUALITY (COQ)
MODULE 6 – THE MECHANISM OF QUALITY ASSURANCE AND CONTROL
MODULE 7 – THE BUSINESS OF IMPROVEMENT
4.5
The trainer holds a Bachelor of Science qualification from the Universiti Putra Malaysia and is certified ISO 9001:2000 Lead Assessor. With more than 8 years of experience in the field of quality training, he is most certainly among one of the reputable speakers in the local training industry. Taking the trainer profession seriously he specializes in the quality domain, helping individuals and organizations in achieving quality excellence.
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