Emotional Intelligence : EQ Fundamentals For Management Effectiveness

Course Objectives

The importance of having a high EQ in a fast-paced industry demands that managers and executives not only possess the ability to build satisfying relationships, but also have the attitude, knowledge and skills to manage emotions on a behavioral level.

• Tackle emotions and emotional confrontations at work
• Enhance relationships on an emotional and psychological level
• Overcome interpersonal and intrapersonal conflicts
• Handle situations, decisions and problems using EI

Target Audience

Managers and Executives

Methodology

15% interactive lecture

70% participative activities

15% group discussions

Course Modules

• Part 1: Fundamentals of Emotional Intelligence
• Part 2: Steps in Enhancing your Emotional Quotient
• Part 3: Effective strategies in building Relationships
• Part 4: Advanced approaches in “EI-ing” your workplace