Self Improvement and Motivation > Handling Employee Grievances, Discipline and Termination

Handling Employee Grievances, Discipline and Termination

Course Objectives

This workshop aims to enable you with the skills to handle grievance and disciplinary actions, such that difficult employee situations can be turned around to become opportunities to enhance employee performance. This workshop also aims to enable you with the skills to handle termination confidently, when necessary.

Identify your concerns and fears about dealing with grievance and disciplinary issues
Define the meaning of a ‘grievance’ and ‘discipline’ in the workplace
Distinguish between misconduct and Gross Misconduct
Describe why grievance and disciplinary procedures are needed
Be aware of the main legislation and how this fit with your organisation’s Grievance and Disciplinary procedures
Outline the Disciplinary Process
Implement your organisation’s Grievance and Disciplinary procedures

Target Audience

All managers and team leaders who need to deal with grievances and discipline in the workplace who wish to understand good practice and the issued involved in this complex area.

Methodology

This course is highly interactive and uses diverse teaching methods (lectures, self-assessments, group discussions, activities, Q&A, etc.)

Course Modules

Module 1: Grievances
Module 2: Employment Law
Module 3: Corrective Discipline
Module 4: Handling Disciplinary hearing
Module 5: Types of Misconduct (Major & Minor Misconduct)
Module 6: Handling Poor performance (PIP)
Module 7: Handling Termination
Module 8: Industrial relations

Get To Know The Trainer

Trainer Mathy

Mathy holds a Masters in Human Resource Development (majoring in Training & Development) from University Putra Malaysia. She brings with her more than 18 years of working experience in training and consultancy. Mathy is an experienced facilitator with over 18 years in-house corporate experience around Asia. She is passionate about learning and development and has been working in this space for ten years focusing on Change, Culture and People.

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COURSE DETAILS

COURSE INCLUDE

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RM1,550/DAY

RRP ~~RM2,300/DAY~~ SAVE RM750

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4.6

HR
HARVIN RENDHAWA
Manager / Supervisor, Sales
5
NZ
Nurul Adila Zakaria
Senior Executive, Others
5
New info gained and I enjoyed the course
SP
SRIDHARAN PONNAN
Manager / Supervisor, IT Management
5
AK
Alvin Kwan Jun Keat
Assistant Manager, Accounting and Finance
5
DS
Dodot Danu Dwinanto Bin Rolin Suyanto
Manager / Supervisor, IT Management
5
Good course for non HR staff!
TS
TAN MEI SIEW
Manager / Supervisor, Accounting and Finance
5
CT
Chan Yueh Tyng
Manager / Supervisor, IT Management
5
CJ
Chan Yi Jiun
Senior Manager, Accounting and Finance
5
K
Kogulavani
Assistant Manager, Accounting and Finance
5
RR
Rafizah Abdul Rahman
Manager / Supervisor, IT Management
5
Gy
Goh poh yeng
Executive, Procurement / Purchasing
4
PC
PHANG HOONG CHENG
Manager / Supervisor, Operations
4
TT
Tan Meng Tat
Manager / Supervisor, Operations
4
K
Krishnaveni
Manager / Supervisor, Accounting and Finance
3