Serene Yap Sow Leng, a Human Resource Practitioner and a certified Master Class Trainer has been involved in all aspect of Human Capital Development and Management for 16 years. Her industry exposure includes property development and management, hospitality, medical, food manufacturing, oil and gas, construction sector and consultancy services.
Her corporate experiences in both multinational and small to medium size companies include the whole spectrum of Human Resource Management and Development; Design, Develop & Implementation Of HR Policies And Employees Handbook; Performance Management System; Talent Development; Compensation And Benefits; Employees Relations And Coaching Of HR Personnel.
During her professional career and as a trainer, many employees have attained great personal successes in their careers through her guidance, mentoring and coaching. In a similar manner, Serene envisioned to translate her KSA to the participants so that they may benefit likewise. Her hands-on experience in the corporate world has enabled her to be able to impart her knowledge based not only on theory but also based on her own vast working experiences which ensure that her participants are able to relate better and able to apply the knowledge and skills to their work effectively.
List of companies benefited are Petronas, Shell Shared Service Centre, Bank Islam, IJN, Smidec, Acetyls Sdn Bhd, Kraft Malaysia Sdn Bhd, Berjaya Redang Beach Resort, Puspakom Sdn Bhd, Oriental Capital Assurance Bhd, Genting Sanyen Group, Hoerbiger-Origa Sdn Bhd, Lumut Port, Sabah Ports, Suria Capital Holdings Bhd, Columbia Asia Medical Center, Sabah Medical Centre, WCT Construction, Karambunai Resorts, Borneo Divers and Sea Sports, Hong Leong (China) Ltd, Energy Skills Int., CW Group Pte Ltd and LVMH Fashion (S) Pte Ltd.
Serene holds a Master of Business Administration (Distinction) in General Management and a Diploma in Private Secretaryship. She is also a certified NLP Practitioner by ISNS, USA.
Over the years, she has conducted many programs, some of which include HRM Skills For Non-HRM, The essential Competencies for effective HRM, Effective Payroll Administration Techniques, Effective Payroll Computation, Employment Act 1955, Sabah Labour Ordinance Cap 67, Effective HR Documentations, Effective HR Documentations and Standard Operating Procedures, Developing Effective Employee Handbook, Developing and Recruiting Employees, The Practicality of Recruitment And Talent Management, Handling Employees Misconduct, Termination And Domestic Inquiry, Termination Of Employment (Misconduct, Retrenchment & Redundancy), Becoming An Effective PA / Secretary, HR Competencies For HR Personnel And Non-HR Manager and many others.