Master Emotional Intelligence (EI) For Work Balance

Course Objectives

• Come to terms with your underlying emotions – what you and others really want
• Master tools to regulate and gain control of one’s own emotions
• Practice core skills required for emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy
• Communicate successfully with others verbally and non verbally
• Build productive, stronger working relationships by handling difficult inter-personal issues and effectively impacting others
• Taking intelligent action and be fully aware of emotion based decisions
• Apply, implement and utilize emotional intelligence concepts and techniques in the workplace
• Once you excel and master this skill; you will be centered, definitely calm and resilient in the face of adversity, experience wonderful relationships and succeed spectacularly at work
• Relate emotional intelligence to the workplace
• Interpret, articulate, manage and deal more effectively with emotions using the right language
• Come to terms with your underlying emotions – what you and others really want

Target Audience

This course is recommended for ALL personnel and staff who would like to learn how emotions affect performance at work, how to use practical and effective strategies to manage emotions in difficult situations. Powerful, flexible tools and techniques are taught for behaving and communicating effectively.

Methodology

• Group Discussions, Presentations, Video Clips
• Brainstorming Sessions, Practical Hands On Sessions
• Group and Individual Exercises
• Demonstrations, Games and Activities
• Creative Music, Visualization
• Notes and Hand Outs

Course Modules

• MODULE 1: WHAT IS EMOTIONAL INTELLIGENCE?
• MODULE 2: SELF AWARENESS – NAME THAT FEELING
• MODULE 3: SELF REGULATION & SELF MANAGEMENT (MANAGING EMOTIONS)
• MODULE 4: NAVIGATING YOUR EMOTIONS
• MODULE 5: APPLY CONSEQUENTIAL THINKING
• MODULE 6: HAPPINESS ADVANTAGE – EXERCISING OPTIMISM & SELF MOTIVATION
• MODULE 7: CHANGE YOUR STATE FROM DOWN TO UPBEAT (5 TECHNIQUES)
• MODULE 8: DEVELOP SOCIAL AWARENESS – EMPATHY
• MODULE 9: SELF MOTIVATION – DESIRING TO IMPROVE
• MODULE 10: PERSONAL ACTION PLAN – MOVE FORWARD AND DECIDE WHAT’S NEXT