Critical Thinking for Work Performance

Course Objectives

• To understand the needs of critical thinking & impact at work
• To differentiate between a critical-thinker & non critical-thinker
• To apply critical thinking for quality problem solving & decision making
• To enhance productivity with reduction of non value-added activities
• To reduce common & costly mistakes that enhance time management
• To improve competitiveness & profitability with low cost operations
• To deliver Total Customer Satisfactions

Target Audience

• Level – Managers and Executives
• Department – All are welcome
• Industry – Manufacturing, Service, Government
• Others – Anyone who in need to improve work competency & career

Methodology

• Interactive Lectures
• Discussions
• Activities

Course Modules

MODULE 1 :    INTRODUCTION

MODULE 2 :    CONTEXT OF CRITICAL THINKING

MODULE 3 :    APPLYING THE CRITICAL THINKING

MODULE 4 :    CRITICAL THINKING BUILDING BLOCKS

MODULE 5 :    THE POWER OF ANALYSIS

MODULE 6 :    COST CUTTING VS COST IMPROVEMENT

MODULE 7 :    CRITICAL PRODUCTIVITY LOSS ANALYSIS

MODULE 8 :    ROOT CAUSE ANALYSIS

MODULE 9 :    CRITICAL CRISIS PROBLEM SOLVING

MODULE 10 :  CRITICAL DECISION MAKING

MODULE 11 :  CRITICAL THINKING & RISK MITIGATION @ WORK

MODULE 12 :  FINER TECHNIQUES OF CRITICAL THINKING

MODULE 13 : REFLECTION