Workplace Interpersonal Communication Skills: Developing Effective Relationships

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Course Objectives

This course is designed to help delegates develop effective and polished interpersonal skills. It helps the delegate develop the skills required of liaising and networking with stakeholders. It helps delegates develop the skills which enable them to establish effective relationships.

  • Understand what communication is
  • Comprehend the different elements in the communication process
  • Implication of context in communication
  • Adjusting to various levels of communication
  • Make the most of non-verbal and paraverbal communication

Target Audience

  • Human Resources
  • Managers
  • Heads of Departments
  • Executives
  • Executives
  • Engineers
  • Sales Personal
  • Customer Service Personal
  • Anyone keen to understand the importance of Interpersonal Communication Strategies

Methodology

Lecture, individual & group activity, feedback sessions, discussions, demonstration, business games, role plays.

Course Modules

  • Section 1: Getting Started
  • Section 2: Communication Processes
  • Section 3: Element in the Communication Process
  • Section 4: Communication Models
  • Section 5: Context of Communication
  • Section 6: Levels of Communication
  • Section 7: Communication Roadblocks
  • Section 8: Overcoming Communication Roadblocks
  • Section 9: Overcoming Communication Roadblocks (Part 2)

Get To Know The Trainer

Trainer Vigneswaran

 4.5

Mr Vigneswaran Applasamy has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDF Trainer. In addition, he has been accredited by Harisson Assessment in Employee Development, completed Emotional Energy Management Trainer Course and attended Gamification and Behavioural Design workshop by Yu-kai Chou.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM1,999/DAY

RRP RM2,860/DAY   SAVE RM861

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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