Innovation Accelerator Workshop

Objectives

Following the completion of the workshop, participants will be able to:
• dive into the customer and how the customer experiences the services and/or products.
• understand the importance of approaching problems and solutions from an holistic view
through value stream mapping.
• being able to detect root causes with several problem solving techniques
• the power of quick wins and low hanging fruits approaches
• define a target operating model
• set the required measurement cascading to measure success.
• set the foundations for a successful Agile delivery

Target Audience

  • Coaches, managers and champions in organizations that are targeted with internal coaching and learning in the area of innovation, digital transformation, and entrepreneurship.

Methodology

A good understanding in the basics and concepts of Design thinking, Lean startup and Agile is required for the participants to follow the fast pace of the workshops.

Course Modules

Day 1: Design Thinking

  • Design Thinking flow
  • Case development
  • Analyzing the business case
  • Customer Journey
  • mapping a customer journey for the
  • respective case and analyze weak
  • spots
  • Empathy Mapping
  • Create empathy mapping/persona
  • for the weak spots in the customer
  • Journey
  • Hypothesis/Problem definition
  • Create an hypothesis/problem
  • definition for the weak spots
  • Solutioning brainstorming
  • brainstorm session on solutions for
  • weak spots

 

Day 2: Lean Innovation/startup

  • Lean Innovation/startup flow
  • Baseline definition (value stream)
  • map the end to en process for one
  • of the weak spots
  • Root Causes
  • Ask 5 Whys, 5W+1H, DMAIC
  • Solutioning Prototyping
  • Reuse shortlist of the solutioning
  • brainstorm session and work out a
  • prototype
  • Target Operating Model (value
  • stream)
  • develop an target (improved) value
  • -stream for the solution
  • Performance metric development
  • (KPI’s)
  • Develop a metrics cascading on
  • how success should be measured
  • for the target operating model

 

Day 3: Agile Delivery

  • Agile Delivery flow
  • Product visioning
  • Develop vision statement for the
  • target operating model
  • Product Strategy
  • Develop a product strategy and
  • breakdown/roadmap
  • Product breakdown
  • Cascade the product strategy into
  • epics, features
  • Product Backlog
  • Develop product backlog with
  • appropriate prioritization techniques

Get To Know The Trainer

Trainer Michiel

 4.5

Michiel gained his experience in various local and international companies worldwide. In these organizations he has executed roles as a Manager, Consultant, Project Manager and Instructor as well as having experience in the finance, automation, industry, airline, logistics, medical, telecommunication and government sectors.

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