Introduction to Quality Control Circle (QCC)

Course Objectives

• Gain awareness of the purpose, benefits and method of operation of quality control circle
• Be equipped with simple quality control circle techniques, problem solving skills and skills for effective participation in quality control circle activities
• Foster closer human relations within fellow workers through group dynamics and work as a team

Target Audience

This course is highly suitable for Quality Control and Operation Executives, Line Leaders, Technicians, Operations Staff, Supervisors, Team Leaders, Managers and other staff involved in company production

Level for Executives and above

Methodology

This course will be conducted through learning approaches, self-assessment, case studies, small group activities and discussions, interactive lectures, experimental learning group assignments and exercises and presentation and critique

Course Modules

Module 1 – Introduction
Module 2 – Effective Group Problem Solving
Module 3 – Effective Meetings And Communication
Module 4 – Making QCDC Presentation
Module 5 – QCC Implementation Plan