Communication Skills > Emotional Intelligence for Leaders at Work

Emotional Intelligence for Leaders at Work

Course Objectives

Upon completion of this program, the participants will be able to:

Develop an appreciation in taking a step-back when needed to re-discover important elements within themselves that contributes to their EQ,
Apply a tool they can use to monitor their own development in the area of emotional intelligence.
Cultivate a toolbox of skills that they can use for self-management, particularly in being more mindful on how their emotional reactions impact others
Develop the capability to cope when the emotional reactions of others can cause workplace stress that can lead to various consequences
Utilize an array of psychosocial tools in connecting empathically with co-workers and clients; and a better appreciation of their personality traits, and how their personalities overlap with emotional intelligence
Build a collection of strategies they can use in successfully navigating change (i.e. change that if unproductively managed can be disruptive to individual and team success).

Target Audience

This program is suitable for existing supervisors, managers and head of departments of the company.

Methodology

Our unique methodology of combining experiential, instructional and discovery learning, and supported by modern coaching technology, creates powerful shifts in attitudes and behavior that will encourage sustainable change in your organization. These changes make an impact on results where it matters.

Course Modules

Module 1: Understanding EQ

Module 2: Creating Successful Self-Managers

Module 3: Facilitating Collaborative Workplaces

Module 4: Actualizing Success using EQ

Get To Know The Trainer

Trainer P.G

Paul graduated with a Bachelor of Marketing and E-Commerce from University of Curtin, Australia. He also attained a Diploma in Hotel Catering and Management from the American Hotel and Motel Association. He is a Certified Trainer under the Pembangunan Sumber Manusia Berhad (Ministry of Human Resource, Malaysia).

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