The importance of a motivated workforce and positive work habits in a fast-paced industry demands that employees not only possess the ability to perform well technically, but also have the attitude, knowledge and skills to be motivated and remain positive on a behavioral level.
Customer Service Executives, Administrative, Customer Service Team Leaders, Internal Customer Service Trainers, Front Desk / Front Office Assistants and Supervisors, Receptionists and Secretaries
15% interactive lecture
70% participative activities
15% group discussions
Module 1: Empowering your Motivation
Module 2: Enhancing your Positive & Professional Work Habits
A fiery & zany speaker, Dr. Alvin, uses his more than 15 years’ academic and professional experience to create training modules that are fun and result-driven, based uniquely on Drama Psychology. He conductsworkshop for all corporate levels and diverse.
ALL IN FROM ONLY
RM2,860/DAY SAVE RM861