Professional Positive Work Habit & Self-Motivation Skills Using NLP

Course Objectives

The importance of a motivated workforce and positive work habits in a fast-paced industry demands that employees not only possess the ability to perform well technically, but also have the attitude, knowledge and skills to be motivated and remain positive on a behavioral level.

• Tackle negative work cultures, habits, and traits
• Enhance team & self-motivation and commitment
• Overcome barriers to positive & professional performance
• Handle negative issues at work effectively

Target Audience

Customer Service Executives, Administrative, Customer Service Team Leaders, Internal Customer Service Trainers, Front Desk / Front Office Assistants and Supervisors, Receptionists and Secretaries

Methodology

15% interactive lecture

70% participative activities

15% group discussions

Course Modules

Module 1: Empowering your Motivation

Module 2: Enhancing your Positive & Professional Work Habits