Customer Service, NLP > Professional Positive Work Habit & Self-Motivation Skills Using NLP

Professional Positive Work Habit & Self-Motivation Skills Using NLP

Course Objectives

The importance of a motivated workforce and positive work habits in a fast-paced industry demands that employees not only possess the ability to perform well technically, but also have the attitude, knowledge and skills to be motivated and remain positive on a behavioral level.

Tackle negative work cultures, habits, and traits
Enhance team & self-motivation and commitment
Overcome barriers to positive & professional performance
Handle negative issues at work effectively

Target Audience

Customer Service Executives, Administrative, Customer Service Team Leaders, Internal Customer Service Trainers, Front Desk / Front Office Assistants and Supervisors, Receptionists and Secretaries

Methodology

15% interactive lecture

70% participative activities

15% group discussions

Course Modules

Module 1: Empowering your Motivation

Module 2: Enhancing your Positive & Professional Work Habits

Get To Know The Trainer

Trainer Alvin

4.5

A fiery & zany speaker, Dr. Alvin, uses his more than 15 years’ academic and professional experience to create training modules that are fun and result-driven, based uniquely on Drama Psychology. He conductsworkshop for all corporate levels and diverse.

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