Attitude, Behaviour and Change : The “ABC” for Performance Enhancement

Course Objectives

handle ABC with standards and framework

–           seamlessly enable change to be embraced and accepted rather than resisted

–           reduce stress and pressure by improving personal, departmental, and organizational performance

–           pick up your own leadership strengths and weaknesses in enhancing performance

–           become an agent of change and a real good role model people look up to

Target Audience

This is intended for all levels of personnel from all departments, organizations & industries – for the simple reason that ABC affects all, including anyone who is interested to enhance better management of ABC.

Methodology

• handle ABC with standards and framework
• seamlessly enable change to be embraced and accepted rather than resisted
• reduce stress and pressure by improving personal, departmental, and organizational performance
• pick up your own leadership strengths and weaknesses in enhancing performance
• become an agent of change and a real good role model people look up to

Course Modules

1. Introduction

2. Attitude, Behaviors, & Change

3. Behavior & Attitudes
4. Introduction to change
5. The techniques to handle change
6. Paradigm and change as they relate to workplace

7. Change management: from resistance to embrace
8. ABC: what to do with stubborn behaviors & attitudes
9. Summary & Conclusion