5 Why Analysis points out to root causes of an operations problem, can best be described, and defined as the lack of an adequate business process.
The 5 Why Analysis process is crucial to solving simple and complex problems in any manufacturing situations.
Used universally, 5 Why Analysis methods are the format choice of many customers. The 5 Why analysis method can drive process improvements.
This training is intended for Supervisors, Officers, Engineers, Managers who manage, lead, or participate in problem-solving teams, corrective and preventive action activities or are responsible for customer complaint issues
A combination of Lectures, Discussions, Case Studies, and workshops where there will be emphasis on maximizing interaction and participation as well as to enhance participants knowledge of the course material.
MODULE 1 – ROOT CAUSE ANALYSIS – AN INTRO
MODULE 2 – HOW TO DETERMINE THE REAL ROOT CAUSE?
MODULE 3 – PROBLEM DEFINITION
MODULE 4 – 5 WHY PREPARATION
MODULE 5 – 5 WHY ANALYSIS FOR SPECIFIC PROBLEM
MODULE 6 – 5 WHY ANALYSIS FOR DETECTION
4.5
Tej is one of the pioneers in quality system management development in Malaysia. Tej has been involved in quality management consulting and training for the past twenty five years. His last position was the Managing Consultant of a UK based international consulting firm’s Regional Office in Kuala Lumpur. Tej has trained over 50,000 personnel worldwide.
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