Effective Supervisory Skills

Course Objectives

• Develop leadership competency to be a highly confident supervisors by mastering the supervisory process.
• Master how to motivate subordinates to peak performance.
• Control and supervise a highly cohesive team with high trust.
• Learn how to follow-through effectively to ensure optimum results.
• Understand the different behavioural styles and how to get the best out of each style.

Target Audience

The program, case studies and debrief can be customized to suite the audience from management team to operational staff.

Methodology

This programme is an action-based learning event. Participants will go through the entire learning circle starting with the experience stage through various tailor-made business simulation, case studies and activities. Participants would then reflect on their personal performance in the experiential stage. The reflective stage is designed to strengthen learning and garner as many “AHA!” insights as possible.
From the reflective stage, participants would arrive at individual conclusion that would incorporate ideas that would be shared in the programme. These conclusions would form the basis of the participant’s personal action plan that we believe would deliver the desired improvement in performance.

Course Modules

Module 1: What is stopping us from thinking effectively?
Module 1: Supervisory 101
Module 2: Step 1 – Planning
Module 3: Step 2 – Organising
Module 4: Step 3 – Leading
Module 5: Step 4 – Controlling
Module 6: How we differ – leading a diverse team
Module 7: Leading by example
Module 8: Personal commitment for change