The Assertive Supervisory & Leadership Competency

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Course Objectives

Assertive capability is one of the key elements that affect a supervisor and/ or leader’s credibility. Assertive decisions made by the supervisors/ leaders are crucial to the success or failure of a specific task and/ or project. This training programme will help you to improve your organisation’s bottom line, by providing the knowledge and skills towards application of the essential supervisory leadership competencies through an experiential approach, whereby participants will learn through actual doing.

  • Plan, Organise, Lead and Control competently (P.O.L.C Cycle),
  • Apply the RIGHT leadership style on the RIGHT occasion towards effective execution of decision (Situational Leadership Concept)
  • Demonstrate the capability of understanding a problem from different perspectives towards effective decision making (C.U.T.E Principle)

Target Audience

Team Leaders, Supervisors, Executives

Methodology

This stimulating program will maximize the understanding and learning through 50% practical session, 30% interactive sharing/ lecturing, 20% experiential activities

Course Modules

  • Module 1: Supervising and leading through ‘COMPASS’ towards team effectiveness
  • Module 2: Be a Leader of The PEOPLE, by The PEOPLE, for The PEOPLE
  • Module 3: Effective Workplace Problem Solving and Decision Making

Get To Know The Trainer

Trainer Paul

 

Paul graduated with a Bachelor of Marketing and E-Commerce from University of Curtin, Australia. He also attained a Diploma in Hotel Catering and Management from the American Hotel and Motel Association. He is a Certified Trainer under the Pembangunan Sumber Manusia Berhad (Ministry of Human Resource, Malaysia).

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COURSE DETAILS

COURSE INCLUDE

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*T&C Applies

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