This program is suitable for all people delivering or supporting to internal or external customers. Anybody who’s function touches the customer and impacts the customer’s experience should attend this course.
This program will be presented through interactive lecture, group discussion, case study, Roll play and games.
MURSHIDAH is an international speaker and adviser of personal and corporate image empowerment and transformation. A graduate of the National University of Singapore with a Bachelor of Arts Degree in Economics and Sociology in 1993, Murshidah runs successful businesses for more than 20 years expanding throughout Asia as well as teaching entrepreneurship to teenagers and adults.
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