IATF 16949:2016 Requirements (Online Training)

Course Modules

• Module 1 – Background To Changes
  – IATF 16949:2016 and related standards revisions
  – Revised quality principles
  – Timeline to revision release
  – Ten clauses
  – What’s new
  – QMS restructure
  – Some Key changes
  – Proposed clauses

• Module 2 – Context Of The Organization
  – Understanding the organization and its context
  – Understanding the needs and expectations of interested parties
  – Determining the scope of the QMS
  – Determining the scope of the QMS – supplemental
  – Customer Specific Requirements
  – QMS and its processes
  – Conformance of product and processes
  – Product safety
  – Workshops on Identification of internal and external issues; and identifying interested parties and their requirements and development of Risk Register and Opportunity Register

• Module 3 – Leadership
  – Leadership and commitment
  – Corporate responsibility
  – Process effectiveness and efficiency
  – Process owners
  – Customer focus
  – Quality policy
  – Organization roles, responsibilities and authorities
  – Organization roles, responsibilities and authorities – supplemental
  – Responsibility and authority for product requirements and corrective actions
  – Workshop on process mapping

• Module 4 – Planning
  – Actions to address risks and opportunities
  – Examples of risks
  – Effective risk management
  – Examples of opportunities
  – Actions to address risks and opportunities
  – Action using SWOT
  – Risk analysis
  – Preventive action
  – Contingency plans
  – Quality objectives and planning to achieve them
  – Quality objectives and planning to achieve them – supplemental
  – Planning of changes
  – Workshop on development of quality objectives action plan

• Module 5 – Support
  – Resources
  – People
  – Infrastructure
  – Plant, facility and equipment planning
  – Environment of the operation of process
  – Environment of the operation of process – supplemental
  – Monitoring and measuring resources
  – Measurement System Analysis
  – Calibration/Verification records
  – Laboratory requirements
  – Internal/External Laboratory
  – Organizational knowledge
  – Competence
  – Competence – supplemental
  – Competence – on the job training
  – Internal auditor competency
  – Second party auditor competency
  – Awareness
  – Awareness – supplemental
  – Employee motivation and empowerment
  – Communication
  – Documented information
  – Quality management system documentation
  – Creating and updating
  – Control of documented information
  – Record retention
  – Engineering specifications
  – Workshop on development of internal/external communication matrix
  – Workshop on development of organizational knowledge list

• Module 6 – Operation
  – Operational planning and control
  – Operational planning and control – supplemental
  – Confidentiality
  – Requirements for products and services
  – Customer communication
  – Customer communication – supplemental
  – Determining requirements for product and services
  – Review of requirements for product and services
  – Review of requirements for product and services – supplemental
  – Customer designated special characteristics
  – Organization manufacturing feasibility
  – Design and development of products and services
  – Design and development of products and services – supplemental
  – Product design skills
  – Development of products with embedded software
  – Design and development planning
  – Design and development inputs
  – Product design input
  – Manufacturing process design input
  – Special characteristics
  – Design and development controls
  – Monitoring
  – Design and development validation
  – Prototype programme
  – Product approval process
  – Design and development outputs
  – Design and development outputs – supplemental
  – Design and development changes
  – Design and development changes – supplemental
  – Control of externally provided processes, products and services
  – General – supplemental
  – Supplier selection process
  – Customer directed sources
  – Type and extent of control
  – Type and extent of control – supplemental
  – Statutory and regulatory requirement
  – Supplier quality management system development
  – Automotive product related software or automotive product with embedded software
  – Supplier monitoring
  – Second party audits
  – Supplier development
  – Information for external providers
  – Information for external providers – supplemental
  – Control of production and service provision
  – Control plan
  – Standardized work-operator instructions
  – Verification of job set-ups
  – Verification after shutdown
  – Total productive maintenance
  – Management of production tooling and manufacturing, test, inspection tooling and equipment
  – Production scheduling
  – Identification and traceability
  – Identification and traceability – supplemental
  – Property belonging to customers or external providers
  – Preservation
  – Preservation – supplemental
  – Post delivery services
  – Feedback of information from service
  – Service agreement with with customer
  – Control of changes
  – Control of changes – supplemental
  – Temporary changes of process controls
  – Release of products and services
  – Release of products and services – supplemental
  – Layout inspection and functional testing
  – Appearance items
  – Verification and acceptance of conformity of externally provided product and services
  – Statutory and regulatory conformity
  – Acceptance criteria
  – Control of nonconforming outputs
  – Customer authorization for concession
  – Control of non-conforming product-customer specified processes
  – Control of suspect product
  – Control of reworked product
  – Control of repaired product
  – Customer notification
  – Nonconforming product disposition
  – Workshop on operational control issues

• Module 7 – Performance Evaluation
  – Monitoring, measurement, analysis and evaluation
  – Monitoring and measurement of manufacturing processes
  – Identification of statistical tools
  – Application of statistical tools
  – Customer satisfaction
  – Customer satisfaction – supplemental
  – Analysis and evaluation
  – Prioritization
  – Internal audit
  – Internal audit programme
  – Quality management system audit
  – Manufacturing process audit
  – Product audit
  – Management review
  – Management review – supplemental
  – Management review inputs – supplemental
  – Management review output – supplemental
  – Workshop on development of data monitoring, measurement, analysis and evaluation plan

• Module 8 – Improvement
  – General
  – Nonconformity and corrective action
  – Problem solving
  – Error proofing
  – Warranty management system
  – Customer complaints and field failure analysis
  – Continual improvement
  – Workshop on improvement issues
  – Workshop on development/modification of existing forms to meet IATF 16949:2016 requirements
  – Annex A : Control Plan
  – Phases of the control plan
  – Elements of the control plan