Supplier Quality Management (Online Training)

Course Objectives

Aligning your business with suppliers that operate at consistently high levels of quality is necessary to keeping your own organization performing at a high level. This supplier quality training can help you understand how to choose suppliers, how to maintain fewer, higher-quality partnerships, and how to manage the relationships you have with your suppliers.

Participants will learn to:

  • Provide an overview of how supplier quality can be managed.
  • Provide an overview of how supplier evaluation is carried out.
  • Explain supplier relations management

Target Audience

This programme involves a wide range of learning approaches, including self – assessment, case studies, small group activities and discussions, interactive lectures, experimental learning group assignments and exercises and presentation and critique.


This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.
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Course Modules

  • Module 1 – Importance Of Supplier Quality
    – Purchasing costs as a percent of Sales
    – Motivating forces – Supply savings example
    – Inventory hides problems
    – Traditional purchasing process

  • Module 2 – Supply Chain Management
    – The supply chain
    – Basic relationship between buyer and supplier
    – Relative emphasis of quality in purchasing decisions

  • Module 3 – Supplier Strategy
    – Many supplier strategy
    – Multiple suppliers vs single source
    – Few suppliers strategy
    – Internal vs external suppliers
    – Developing partnership with suppliers – policies
    – Supplier relations
  • Module 4 – Sourcing Process
    – Supplier evaluation and selection
    – Supplier evaluation criteria
    – 8 Steps
    – Evaluating supplier capability
    – Evaluation supplier design
    – Qualification of supplier manufacturing process
    – Disqualification of a supplier
  • Module 5 – Supplier Issues
    – Total cost of a purchase
    – Problematic suppliers
    – Improvement of supplier quality

  • Module 6 – Supplier Assurance
    – Evaluation of initial samples of product
    – Evaluation of first production shipment
    – Two way communication
    – Supplier surveillance
    – Evaluating delivered product
    – Incoming inspection
    – Ship to stock

Get To Know The Trainer

Trainer Tejwinder


Tej is one of the pioneers in quality system management development in Malaysia. Tej has been involved in quality management consulting and training for the past twenty five years. His last position was the Managing Consultant of a UK based international consulting firm’s Regional Office in Kuala Lumpur. Tej has trained over 50,000 personnel worldwide.

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