Effective Corrective and Preventive Action

Course Objectives

The organization will review the need to raise corrective or preventive action to resolve situation accordingly within the quality problem involved

• How to accurately describe a problem or potential problem
• Take interim corrective or preventive actions
• Analyze all possible root cause of the problem systematically
• Test root cause
• Choose correct root causes
• Take appropriate corrective or preventive action
• Measure effectiveness of corrective action
• Carry out corrective action impact and update related documentation
• To convince the participant that structured problem solving,
• To teach the participant how to solve problems using a simple process but accurate process

Target Audience

This training is intended for Supervisors, Officers, Engineers, Managers who manage, lead, or participate in answering CAR/PAR during problem-solving, corrective and preventive action activities or are responsible for customer complaint issues.

Methodology

This program involves a wide range of learning approaches, including self – assessment, case studies, small group activities and discussions, interactive lectures, experimental learning group assignments and exercises and presentation and critique.

Course Modules

• Module 1 : How problem solving first with other improvement initiatives and processes in your plant.

• Module 2 : The problem solving process

• Module 3 : Optional “tools” to use in problem solving

• Module 4 : Failure modes of common components