Kaizen and Poka Yoke at Work – Journey to Excellence

Course Objectives

• Understand the impact of quality problem solving & decision making
• Making continuous improvement & effective problem solving a way of life
• Eliminate recurring problems, develop permanent solutions
• Apply proven techniques and tools for daily work issues
• Develop a continuous improvement culture & mindset within the organization
• Building a mature workforce in dealing with problems & challenges
• Take the approach of prevention as the ultimate problem solving & decision making
• Improve overall organization quality, productivity, cost and customer satisfaction

Target Audience

• Level – Managers, Executives, & Professionals & Senior Personnel
• Department – All
• Industry – Manufacturing & Service

Methodology

• Approx 20:80 rule – 20% sharing, & 80% learning activities
• Accelerated learning – Highly interactive with experience facilitator
• Implied & Work related learning activities with highly engaging interactions

Course Modules

Module 1: INTRODUCTION – QUALITY @ WORK

Module 2: KAIZEN – A CONTINUOUS IMPROVEMENT PROCESS

Module 3: KAIZEN APPLICATIONS

Module 4: COMMON IMPROVEMENT PRACTICES

Module 5: DEVELOPING IDEAS

Module 6: TURNING PROBLEM INTO OPPORTUNIT

Module 7: THE POWER OF SMALL IDEAS

Module 8: POKA YOKE – MISTAKES PROOF YOUR WORK

Module 9: ZERO DEFECT

Module 10: ERRORS & DEFECTS  

Module 11: MISTAKES PROOFING

Module 12: REFLECTION