KAIZEN & POKA YOKE ( continuous improvement & mistake-proofing ) (Online Training)

Course Objectives

We are often faced with problems at work instead of having smooth ride to complete our tasks. Also whenever a new system is set up, many issues would surface but being ignored. In the end, many employees suffers in work productivity and eventually accept the situation to be a norm.

However as a manager or senior personal, we should not allow anything that hinders work productivity. In many cases, most issues are avoidable and can be totally prevented with the right mindset and techniques in developing work flow systems, problem solving and decision making.

Participants will learn how to:

• To acquire the essential knowledge & skills of Kaizen & Poka-Yoke
• To initiate continuous improvement activities for work productivity
• To apply the mistake-proofing method in order to prevent work error
• To learn the techniques to apply Kaizen & Poka-Yoke in everyday work
• To improve overall organization Effectiveness, Productivity, Cost, Profits, Morale & Customer Satisfactions

Target Audience

• All departments
• Managers, Executives & Supervisors
• Those who need to improve & mistake-proof work systems

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

• Module 1: Introduction
  – Context Setting
  – Course introduction
  – Discussion : Common Issues

• Module 2: Why Kaizen & Poka-Yoke
  – Problems at Work
  – Causes of Work Problems
  – Impact of Bad Work

• Module 3: The Kaizen Practices
  – Handling Common Work Issues
  – The Kaizen Approach
  – Simple Improvements at Work

• Module 5: Kaizen Set-Up
  – The Growth Mindset
  – Identifying the 8 Productivity Sins
  – Kaizen Trigger Questions

• Module 6: Kaizen Development
  – Brainstorming
  – SCAMPER Technique
  – Flow Analysis

• Module 6: Zero Defects
  – Zero Quality Control
  – 3 Strategies for Zero Defects
  – Errors Causes Defects

• Module 7: Handling Error
  – Choice of Handling Error
  – Attitude Towards Preventing Error
  – Common Errors, Defects & Causes

• Module 8: Mistakes-Proofing
  – Approaches to Mistakes-Proofing
  – Prevention & Detection Devices
  – Poka-Yoke Examples

• Module 9: Approaches & Practices
  – 5 Common Poka-Yoke Practices
  – Characteristics of Effective Poka-Yoke Devices
  – Recommendations for Creating a Good Poka-Yoke

• Module 10: Finer Tips & Techniques
  – Potential Error Areas
  – Guiding Principles of Poka-Yoke
  – Some Good Ideas & Examples

• Module 11: Reflection
  – Q&A & Feedback
  – Learning Summary
  – Endgame