The 6-Sigma Approach – Driving Quality Through DMAIC Team Approach Problem Solving

Course Objectives

• To understand 6-Sigma approach that supports organization improvement
• To apply a proven, structured and systematic DMAIC methodology to improve
• To learn how to work as a team in the problem solving & decision making process
• To solve more problems and work towards permanent solutions
• Create a pool of highly capable personnel in problem solving & decision making
• Cultivate team based activity and continuous improvement organization culture
• Eliminate or reduce fundamental as well as key issues within the organization
• Improve overall quality, productivity, cost, profit, morale and customer satisfaction

Target Audience

• Level – Management, Managers, Senior Personnel & Professionals
• Department – All
• Industry – Manufacturing & Service

Methodology

• Approx 20:80 rule – 20% sharing, & 80% learning activities
• Accelerated learning – Highly interactive with experience facilitator
• Implied & Work related learning activities with highly engaging interactions

Course Modules

Module 1: Introduction
Module 2: 6-Sigma Overview
Module 3: The Organization Improvement Structure
Module 4: Team Leadership
Module 5: Team Dynamic
Module 6: Step One – DEFINE
Module 7: Impact Analysis
Module 8: Step Two – MEASURE
Module 9: Team Charter
Module 10: Step Three – ANALYZE
Module 11: Step Four – IMPROVE
Module 12: Step Five – CONTROL
Module 13: DMAIC Finer Points
Module 14: DMAIC Sustainability
Module 15: Problem Solving Process Reinforcement
Module 16: Reflection