Experiential Selling Skills in Retail

Course Objectives

• Gain a good understanding of what it takes to be a successful salesperson
• Gain new skill and enhance existing skills in selling.
• Building trust and rapport with every walk in customer into generating refer and repeat sales.

Target Audience

• Sales Executive and Advisor in Retail industry
• Anyone who is the in the sales industry
• Anyone who got to handle or manage customer

Methodology

• Group Discussion and Presentation
• Interactive Session
• Mini Amazing Race Hunt (depend on venue)
• Lecture
• Activities
• Video Learning

Course Modules

Module 1: Introduction to Sales Fundamental
Module 2: The Selling Process
Module 3: The starting game
Module 4: Questioning skills
Module 5: FAB Selling Technique and Linking
Module 6: The Pitch and Presentation
Module 7: CAPS Toolkit & Checklist for Tracking of Sales