Telemarketing (Online Training)

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Course Objectives

A strong telemarketing and/or telesales team is an asset to every organization. Most organizations can include simple telemarketing strategy to further enhance their marketing and sales performance. Here are same basic tips and techniques to start you off.

Target Audience

The whole workforce 

Methodology

This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Introduction

    – What Is Telemarketing?
    – The Categories: B2B And B2C

  • Module 2: Advantages of Telemarketing
    – How Telemarketing Can Help Build Your Business

  • Module 3: Effective Telemarketing
    – Making The Most Out Of It

  • Module 4: The Basics
    – The 4 Stages Of A Telemarketing Call

  • Module 5: Writing Script
    – Sample Scripts
    – Practice Writing Scripts

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COURSE INCLUDES

  • 4 hours of Live Online / Virtual Training
  • E-WorkBook
  • Pre-Program Brief
  • Pre & Post Assessment

COURSE BENEFITS

  • 30 Days of Email / WhatsApp Support​
  • 1 or 30 pax, same price
  • Confirmed-to-run even for 1 pax
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,500/DAY

RRP RM3,000/DAY   SAVE RM500

*T&C Applies

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