• Certified Master Trainer (Institute of New York Master Trainers), USA
• Certified PSMB Trainer (Malaysia)
• Certified Prior Learning Assessor (UK)
• Certified Experiential Activity-Based Trainer, USA
• Certified (ESOL) English for Speakers of Other Languages Trainer, UK
• Certified OJT Trainer (NPC) Singapore
• Certified Administrative Professional (CAP - IAAP, USA)
• IAM Diploma (UK)
• LCCI Sales and Selling Management Diploma (UK)
• Bachelor of Arts in Humanities, Australia
• Bahasa Melayu
Julia is an experienced development and training specialist for over 25 years. She has consulted with organizations in Beijing, Shanghai, Bangkok, and Malaysia on core functional soft skills to upscale employees’ performance and productivity. Julia has the confidence to influence and spearhead learning to every participant in her classes. Her excellent communication skill, easy-going and motivational style has helped energize and motivate her participants to effectively participate and learn. Her passionate belief that everyone can succeed has directed her focus to assist participants to surpass their potential, and have coached thousands of executives and teams to achieve effective leadership, greater productivity, impactful communication, exceptional service, teamwork, and continuous improvement.
Julia’s knowledge, tasks and soft management skills were developed over ten years in banking, two years in retailing, three years in manufacturing, two years in diplomacy, and four years in adult education – managing various operating areas – learning and applying the skills it takes to run world-class driven organizations. With her unique background and expertise, Julia would be able to help your organization to create a culture of efficiency, effectiveness and innovation.
Over the years she has conducted and designed customized courses for her corporate clients who are players in the field of banking, insurance, hospitality, manufacturing, energy, education and service. To name some of the clients: DKSH Corporate Shared Service, DHL, PPG Coating (M) Sdn. Bhd., Tech Mahindra ICT Services, On Semiconductor Malaysia Sdn. Bhd., DELL Global (Cyberjaya), Sony EMCS (M) Sdn. Bhd., Ambank, Bank Perbangunan, BASF Petronas Chemicals, Container Line, Heitech Padu Berhad, International Medical University, MERCK, Mitsui OSK Lines, MSTS Asia, Sabah Softwoods, Sarawak Plantation Services, Tasek Corporation, UCSI Education, Orient Overseas, Latihan TNB (ILSAS), Universiti Kuala Lumpur, PPB Group Bhd., Wah Seong, AIRBUS, Vale Minerals Malaysia, Management and Science University, JOS, Infineon, Fujitec, Kuok Brothers …
Julia’s popular courses include Analytical Thinker and Problem Solver, Creativity and Innovation at the Verge, A Leader in Leadership, Achieving Results thru Focus and Prioritization, Branded Customer Service: DNA of Service Excellence, Business English Communication Level 1 to 3, POWER-UP! Interpersonal Skills for Managing People at Work, Developing-Managing-Enhancing Skills for High Performance Teams, Healthcare CS, How to Lead Super-Productive Meetings, Mastering the 8-Star Competencies of a Manager, Persuasive Presentation, WTR: Who is the Ringmaster: Transforming Leaders into Game Changers, The ‘Brix’ Series (MTa): Leadership, Teamwork, Problem Solving, Business Priorities, Personal Excellence through Experiential Learning.