Supervisor in Action

Course Objectives

• Understanding the responsibilities of a Supervisors
• Be an effective communicator to all levels of team member in the organisation
• Prioritisation of task in Planning, Organize, Monitor, Evaluate and Motivate
• Be proactive and reactive in different situation in managing the expectation of others
• Build up the good skills as a leader
• Be a problem solver and effective decision maker

Target Audience

• Supervisor
• Junior Manager
• Management Trainee
• Anyone that manage a department staff and leading them to the desire result of an organization

Methodology

• Group Discussion and Presentation
• Interactive Session
• Lecture
• Activities
• Video Learning

Course Modules

Module 1: The Supervisor Role and Responsibilities
Module 2: Communication Makes Easy
Module 3: Planning, Organize, Monitor, Evaluate and Motivate
Module 4: The Experiential Practice of a Supervisor
Module 5: The Situational Supervisor