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PREMIUM COURSE

Multi-Generational Workforce – No One Is Bad, It’s Just the Gap!

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Course Objectives

  • to identify categories of generations, their traits, interests and styles.
  • to identify the differences among all generations in terms of behaviors, way of thinking, and work styles.
  • to identify how each generations like and dislike one another, thus finding ways to develop mutual understanding.
  • to identify potential methods to reach understandings at work.
  • to develop sense of observation among participants whenever they meet new people

Target Audience

All of non-executive and executive employees. Highly recommended for front liners, customer service personnel, and those who deal with customers and inter-department; as well as those whom would find this programme beneficial to be practiced in their daily lives.

Methodology

  • Individual and Group activities
  • Individual and group discussions
  • Video/Movie learning
  • Brainstorming
  • Stimulation through games and quizzes
  • Action Learning
  • Case studies

Course Modules

  • Module 1: Overview
  • Module 2: Problems Identification
  • Module 3: What are these Generations’ Problems with One Another?
  • Module 4: Dealing with all Generations
  • Module 5: Make Peace at Work

Get To Know The Trainer

Trainer Sharifah

 4.5

Born in Petaling Jaya, Sharifah is a graduate from Sekolah Menengah Kebangsaan (P) Sri Aman, a highly reputable secondary girls school. When Information Technology was a hot field back in 1997, she decided to ‘migrate’ from being a passionate Malay Literature student to IT for her Diploma.  Having an interest in Multimedia contributed to her decision. She obtained her Diploma in Information Technology from INPENS College Yayasan Selangor in Shah Alam, which is now famously known as UNISEL.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM2,000/DAY

RRP RM2,860/DAY   SAVE RM860

*T&C Applies

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