Communication Skills > Advanced Communication and Influencing Technique

Advanced Communication and Influencing Technique

4.3

Course Objectives

• Understand what communication is

•Understand the different ways communication takes place

•Overcome communication blockages

•Establish rapport with others and improve the effectiveness of your communication

•Understand others’ feeling when interacting with them and become a trusted person in their network

•Sequence your statements efficiently to get maximum effect

•Deliver your potentially negative message and get a good response

•Use a simple technique to reinforce behaviour of team members

•Say No and be loved for it!

Target Audience

Human Resources
Managers
Assistant Managers
Senior Executives
Executives
Heads of Departments
Anyone keen to understand the importance of Advanced Communication Strategies

Methodology

LECTURE, INDIVIDUAL & GROUP ACTIVITY, FEEDBACK SESSIONS, DISCUSSIONS, DEMONSTRATION, BUSINESS GAMES, ROLE PLAYS.
The workshop is very interactive developed with a 20/80 approach; 20% lecture, 80% practical accompanied by a training manual individually customized for each programme

Course Modules

Section 1: Getting Started
Section 2: The Big Picture
Section 3: Communication Roadblocks
Section 4: Overcoming Communication Roadblocks
Section 5: Empathy
Module 6: How to Get Anyone to Do Anything?
Section 7: How to Give Feedback
Section 8: How to Encourage
Section 9: How to Say No

Get To Know The Trainer

Trainer Vigneswaran

4.5

Mr Vigneswaran has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDC Trainer. In 2021, he was awarded the Certified Blockchain Expert by the prestigious Blockhain-Council (USA), Inbound Marketing Certified and Social Media Certified in Applying Inbound Social Media...

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THIS PUBLIC COURSE INCLUDES

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.3

MG
M.VEERAMANI A/L G.MANICKAM
Manager / Supervisor, Security
5
Good training session.
LN
Lam Kah Nee
Manager / Supervisor, Administration / Secretarial
4
LH
LIM SOOK HAN
Manager / Supervisor, HR / Learning and Development
4