Communication Skills > Effective Communication Skills for Higher Productivity : Communicating for Success
Upon completion of this program, participants will be able to:
• Enhance understanding on the elements that formulate effective communication
• Be encouraged to develop the verbal skill in English
• Structure excellent presentation
• Express ideas and opinions with poise
This program is suitable for Managers, Executives, Supervisors, Administrators, Officer & Clerical Staff Whose Duties include business correspondence in their day-to-day operations.
This excellent program provides benefits through hands-on activities that blend lectures, discussions, examples, language games and peer’s constructive feedback.
MODULE 1 – VERBAL COMMUNICATION
MODULE 2 – PUBLIC SPEAKING
4.5
Harold, who graduated with a degree in the Education field from University Putra Malaysia(UPM), has vast experience and strengths in various fields related to consumer and people skills. Being an effective communicator with customer care skills, he ventured further into the teaching line, being involved in both the major languages which are English and Bahasa Melayu whilst tutoring adults associated with companies and colleges.
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