Managing Generational Gaps in the Workplace

Course Objectives

• Understand the psychology underlying each generation
• Improve your communication with different generations
• Overcome intergenerational conflicts at the office
• Create a harmonious work environment for all generations

Target Audience

Executives, Supervisors, Managers, Heads of Departments, HR Manager, Senior Management

Methodology

30% interactive sharing by trainer, 50% experiential group activities, 20% group presentations

Course Modules

Module 1: The Psychology of Generational Differences
Module 2: Intergenerational Communication
Module 3: Overcoming Intergenerational Conflicts
Module 4: Workplace Intergenerational Harmony