Successful Communication and Interpersonal Skills

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Course Objectives

  • An appreciation of how others really see them
  • The ability to handle gracefully, but with authority and self-confidence, surprising or awkward people and situations
  • Skills to communicate more effectively, even in the most complicated situations
  • Tools to prepare in advance for the difficulties encountered when working with a wide range of people and personalities
  • An understanding of how to relate more effectively to their colleagues, their staff and their managers
    All participants will leave the programme with a plan for the actions they will take that will build their interpersonal relationships and help them to achieve results.

Target Audience

This course is appropriate for all levels of staff.

Course Modules

1. Living in your world
2. Living in other people’s worlds
3. Living in the same world
4. First encounters
5. When worlds collide
6. Close encounters
7. Review and close

Get To Know The Trainer

Trainer Shabenah

 4.5

Shabenah  is  an  experienced  corporate  trainer,  facilitator  and  consultant with  deep  knowledge  in  the field of IT, soft skills, leadership and communication. She has a great passion for training,  learning and development,  and  is  able  to  work  effectively  with  people  of  all  levels.  Shabenah is also an active participant in local community and social activities.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM1,999/DAY

RRP RM2,860/DAY   SAVE RM861

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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