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PREMIUM COURSE

The Art of Communication & Influence

0

Course Objectives

  • enhance your chances of being successful in your chosen endeavour
  • acquire the techniques in understanding people from various backgrounds and cultures
  • diminish the possibility of getting undesirable results
  • understand communication and manage it better
  • become more assertive in communication
  • read and understand the pressure points and avoid common pitfalls
  • be more proactive in the communication process
  • gain more confidence in dealing with people
  • use communication to resolve or minimize conflicts
  • influence to get better results

Target Audience

This program is suitable for anyone who intends to be successful in communicating with people to achieve great results.

Methodology

The course will be delivering through a combination of Metaphoric and Learning-By-Doing approach, where as the participants will be going through various scenarios which interact with the subject itself. At each stage, the participants will need to exercise the techniques that been taught and practice them to self-develop their level of skills. The active learning activities may include:

  • Hands-on exercises
  • Group discussions
  • Case studies
  • Interactive storytelling
  • Commentary on other companies / industries
  • Video presentation

Course Modules

  • Introduction to Communication
  • Why do we need it? What is the main purpose?
  • The Front End on Window of Opportunity
    Using appropriate reinforcement/feedback
  • Listening Skills: HUGE part of communication
  • Questions are the Answers: Techniques of asking questions
    The 8 influencing techniques
    Cultural Approaches to Communication

Get To Know The Trainer

Trainer Andrew

 4.5

Mr. Andrew Cheah has been a trainer and management consultant since 1991, specializing in the areas of Strategic Thinking, Leadership Transformation, Lean, QC Tools, VSM, 8D Problem Solving, performance management, productivity improvement, behavioral change, and Critical & Creative Thinking.

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FREE QUOTATION!

COURSE INCLUDES

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • Trainer logistic to client`s place

COURSE BENEFITS

  • 1 or 20 pax, same price
  • Confirmed-to-run even for 1 pax
  • Cheapest available (*we will price match!)
  • Money-Back-Guaranteed Quality
  • HRDF Certified & Claimable

ALL IN FROM ONLY

RM4,000/DAY

RRP RM5,715/DAY   SAVE RM1,715

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

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