Practical Guide to Business Writings

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Course Objectives

Upon completion of this programme, participant will be able to:

  • Speed up the writing process when writing business documents
  • Organise their ideas and conclusions in reader friendly written style
  • Apply the main rules of good business writing.
  • Select simple language to ensure that messages are read understood and gets results.

Target Audience

All who wish to improve their Business Writing Skills in a commercial or business context.

Methodology

An interactive and practical approach incorporating group discussions/exercises, presentations and role plays.

Course Modules

Module 1:Prioritising Concerns for Effective Business Writing

Module 2: Mindset in Business Writing

Module 3:Business Vocabulary/ Choice of Words

Module 4: Useful Phrases for Writing

Module 5: E-mails

Module 6: Memos

Module 7: Business Letters

Module 8: Basic Proposals

Get To Know The Trainer

Trainer Sathiesh

 4.5

Sathiesh has extensive 17 years of working experience in the Telecommunication and Semiconductor / Manufacturing industries. He assumed positions as Head of Customer Service and Network Technology Division Engineer. Later, he took up the role as a Corporate Trainer and has been exposed to overseas training such as Managing Customers’ Complaints & Recovery Process in Sweden and Subscription Handling for Call Center as well as Call Center Service Overview in Spain. He is also a certified PSMB trainer.

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