Strategic Decision Making : Integrating System Thinking, Stakeholder Mangagement , and Change Leadership

Objectives

By the end of this workshop, participants will be able to:

  • Apply system thinking to analyze and resolve complex problems.
  • Balance objective and subjective data for robust decisions.
  • Manage stakeholder relationships and navigate organizational dynamics.
  • Perform trade-off analysis in resource-constrained scenarios.
  • Recognize and address biases and assumptions in decision-making.
  • Evaluate decisions using holistic frameworks, considering risks and outcomes.
  • Lead change initiatives and secure stakeholder buy-in effectively.

Target Audience

IT Architects and Business Analysts

Methodology

The workshop uses a hands-on approach, including:

  • Interactive Lectures: Core concepts and frameworks.
  • Group Exercises: Practical scenarios tailored to IT and business contexts.
  • Simulations: Real-world decision-making and stakeholder interactions.
  • Case Studies: Relevant to participants’ professional challenges.
  • Reflective Discussions: Peer insights and personal takeaways.
  • Capstone Exercise: Full integration of skills in a complex scenario.

Course Modules

The workshop is organized into five modules across three days, with theory, updated exercises, and reflection:

Day 1: Foundations and Stakeholder Dynamics

Morning: Foundations of Strategic Decision Making

  • Introduction to system thinking and decision frameworks.
  • Integrating objective and subjective inputs.
  • Exercise: System Impact Analysis.

Afternoon: Understanding and Managing Stakeholders

  • Techniques for stakeholder identification and influence.
  • Navigating power dynamics and politics.
  • Exercise: Stakeholder Negotiation Simulation

End of Day: Reflection and Q&A

Day 2: Advanced Techniques and Holistic Evaluation

  • Morning: Advanced Decision Techniques
  • Conducting trade-off analysis under constraints.
  • Mitigating biases in high-stakes decisions.
  • Exercise: Resource Allocation Challenge.

Afternoon: Evaluating Decisions Holistically

  • Applying evaluation frameworks to assess decisions.
  • Analyzing risks, alternatives, and implications.
  • Exercise: Scenario Outcome Assessment.

End of Day: Reflection and Q&A

Day 3: Leading Change and Integration

Morning: Leading Change and Gaining Buy-in

  • Influence strategies for driving change.
  • Overcoming resistance and building support.
  • Exercise: Change Advocacy Pitch.

Afternoon: Capstone Exercise and Action Planning

  • Capstone Exercise: Enterprise Transformation Scenario (apply all skills to recommend a strategy for a company-wide upgrade).
  • Action Planning: Participants develop personal plans to implement workshop skills in their roles.

End of Day: Workshop Wrap-up and Q&A

Get To Know The Trainer

Trainer Michiel

 4.5

Michiel gained his experience in various local and international companies worldwide. In these organizations he has executed roles as a Manager, Consultant, Project Manager and Instructor as well as having experience in the finance, automation, industry, airline, logistics, medical, telecommunication and government sectors.

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*T&C Applies

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