Communication Skills > Best Practices in Coaching to Increase Employee Performance

Best Practices in Coaching to Increase Employee Performance

4.9

Course Objectives

Coach colleagues with greater confidence and purpose
Use the GROW model to coach, question and guide a coachee
Motivate individuals, reduce apathy and increase their confidence in themselves to achieve more than ever before
Deliver your potentially negative message and get a good response
Use an effective technique to reinforce the behaviour of others in the direction of your choice
Establishing trust among fellow employees and subordinates

Target Audience

Managers
Office Managers
Assistant Managers
Supervisors
Team leaders
Engineers & Senior Engineers

Methodology

LECTURE, INDIVIDUAL & GROUP ACTIVITY, FEEDBACK SESSIONS, DISCUSSIONS, DEMONSTRATION, BUSINESS GAMES, ROLE PLAYS.
The workshop is very interactive developed with a 20/80 approach; 20% lecture, 80% practical accompanied by a training manual individually customized for each programme

Course Modules

Module 1: Coaching, Mentoring, aren’t they the same?
- Coaching
o Coaching (Exercise)
- Mentoring
o Mentoring (Exercise)

Module 2: How to Coach
- How to Sequence Your Coaching: The Grow Model
- The Inner Game
- Principles of Learning
- Goals
o Asking the Right Questions
o Asking the Wrong Questions
- Identifying Appropriate Goal Areas
- Create SMART Goals (Exercise)
Module 3: Reality, Obstacles & Options and Way Forward
- Reality
o Asking the Right Questions
o Asking the Wrong Questions
- 3.2 Options/Obstacles
o Asking the Right Questions
o Asking the Wrong Questions
- 3.3 What/Way Forward
o Asking the Right Questions
o Asking the Wrong Questions
- 3.4 Exercise
Module 4: How to Motivate
- State of Flow
- Apathy
- Self-Efficacy
- Effect of Self-Efficacy on Behaviour
- Optimal Level of Self-Efficacy
- Views and Thought Patterns
- How to Change Self-Efficacy
- Exercise
Day 2

Module 5: Coach and Coachee Meeting
- Hold a Coach-Coachee Meeting
- Preparation
- Reviewer Preparation
- Reviewee Preparation
- Meeting
- Meeting Quality
- Exercise
Module 6: How to Give Feedback
- Feedback Types
- Feedback Statements (Exercise)
- 4-Step Feedback
- Exercise
Module 7: How to Encourage
- Why Don’t We Praise
- 5-Step Praise
- Exercise
Module 8: The Importance of Trust
- What is Trust?
- What is Trust? (Exercise)
- Trust & Coaching
- Trust & Coaching (Exercise)
- How to Build a Trusting Relationship
- How to Build a Trusting Relationship (Exercise)

Get To Know The Trainer

Trainer Vigneswaran

4.5

Mr Vigneswaran has been involved in lecturing, research, management, sales and training for more than 14 years in the field of Electrical Engineering, Manufacturing sector, Higher Education, Sales and Marketing. He is a Certified HRDC Trainer. In 2021, he was awarded the Certified Blockchain Expert by the prestigious Blockhain-Council (USA), Inbound Marketing Certified and Social Media Certified in Applying Inbound Social Media...

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THIS PUBLIC COURSE INCLUDES

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.9

NS
NG KIM SING
Executive, Others
5
SJ
Soo Jia Jun
C-Level, Others
5
AS
Abdullah Hattim Bin Shawell
Senior Manager, IT Management
5
NX
Ng Kai Xian
Senior Executive, IT Management
5
Learn new skill And will try to use it
VC
Vivian Pak Leng Choo
Manager / Supervisor, Quality Assurance
5
CH
Chuah Bee Hui
Manager / Supervisor, Others
5
Great trainer
IR
Iswandi bin Rosli
Executive, Project Management
5
WY
Wong Pei Yee
Assistant Manager, Others
5
Nice instructor
GL
GOH SOO GEIK, LESLEY
Manager / Supervisor, Research and Development
5
LL
Loh Kian Leong
Senior Executive, IT Management
5
LP
LIOW KIAN PING
Manager / Supervisor, IT Management
5
Enjoy this joyful n fruitful training
AR
AHMAD ZAED ABDUL RAHMAN
Senior Executive, IT Management
5
NA
TL
Tan Chai Ling
Senior Executive, IT Management
5
PL
Pang Seng Leong
Junior Executive, Engineering
5
LL
Li Tsien Lung
Assistant Manager, IT Management
5
KS
Kwong Tian Sang
Manager / Supervisor, IT Management
5
KH
Kiu Kwong Hui
Senior Executive, IT Management
5
TW
Tan Kok Weng
Assistant Manager, Others
4
LY
Lee Chiau Yin
Assistant Manager, IT Management
4