Communication Skills > Competency Based Interviewing Skills

Competency Based Interviewing Skills

Course Objectives

This course will assist to examine your role in building a successful and productive team through proper recruiting, interviewing, and hiring practices. You will learn to practice competency-based selection techniques that reinforce the importance of relating the interview to the specific job requirements.

Participants will learn how to:

How to use competencies to develop and structure effective interview
What tools you can use to support your interview evidence to enhance the objectivity of your
A structured methodology as an effective questioning and data gathering tool to enhance your ability to capture the evidence you need to make well informed
How to systematically evaluate information gathered from a competency-based
Awareness of the key challenges and pitfalls associated with interviews that block effective decision making and how to avoid
What you need to know about Malaysian Employment Law and how it impacts on the selection process

Target Audience

The course is aimed at managers and interviewing panels in all economic sectors. The manager would be responsible for incorporating the correct interviewing policies and procedures of the organisation so as to ensure fairness and consistency across the organisation.

Methodology

The Course content will be delivered through short lectures, group discussions, group presentation, roleplay, and skill practice during the training programme. Certification in training will be awarded to the participants upon full attendance and assessment results of competency.

Course Modules

Module 1: Structuring competency-based interviews
Module 2: Competency-Based Job Description
Module 3: Values-based interview questions
Module 4: Acquiring evidence – questioning & listening skills
Module 5: Conducting a competency-based interview
Module 6: Question types during the interview
Module 7: Making the selection decision
Module 8: Role Play

Get To Know The Trainer

Trainer Mathy

Mathy holds a Masters in Human Resource Development (majoring in Training & Development) from University Putra Malaysia. She brings with her more than 18 years of working experience in training and consultancy. Mathy is an experienced facilitator with over 18 years in-house corporate experience around Asia. She is passionate about learning and development and has been working in this space for ten years focusing on Change, Culture and People.

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