Effective Interpersonal Skills, Positive Influence and Conflict Management Skills

Course Objectives

  • Produce the outcome you want through positive influence
  • Build positive relationships and gain commitment
  • Strengthen your influencing and interpersonal skills
  • Learn strategies for different situations
  • Use influencing techniques when dealing with colleagues, supervisors, clients and vendors
  • Learn to deal with conflicts constructively
  • Learn to break away appropriately from certain scenarios 

Target Audience

All Staff

Methodology

This course is highly interactive and uses diverse teaching methods (lectures, self-assessments, group discussions, activities, Q&A, etc.)

Course Modules

  • Module 1 : The Challenges Facing Executives & Managers In The Workplace
  • Module 2 : Developing Positive Influencing Skills
  • Module 3 : Mastering The Effective Interpersonal Skills
  • Module 4 : Applying The Best Practice Conflict Management Skills
  • Module 5 : Managing Post -Relationship of A Conflict

Get To Know The Trainer

Trainer Dr Alvin

 4.5

A fiery & zany speaker, Dr. Alvin, uses his more than 15 years’ academic and professional experience to create training modules that are fun and result-driven, based uniquely on Drama Psychology. He conductsworkshop for all corporate levels and diverse.

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COURSE INCLUDES

COURSE BENEFITS

ALL IN FROM ONLY

RM0/DAY

*T&C Applies

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