Effective Communication, Time, and Stress Management

Course Objectives

• Understand the different ways communication takes place
• Overcome communication blockages
• Plan and prioritize each day’s activities in a more efficient, productive manner
• Overcome procrastination quickly and easily
• Creating SMART goals and tapping into the power of visualization
• Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
• Understand what lifestyle elements you can change to reduce stress
• How to use environmental and physical relaxation techniques
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Target Audience

• Managers
• Assistant Managers
• Engineers
• Administrative Staff
• Office Staff
• Secretary
• Sales Professionals
• Human Resources
• Sales Executives

Methodology

Lecture, individual & group activity, feedback sessions, discussions, demonstration, business games, role plays.

The workshop is very interactive developed with a 20/80 approach; 20% lecture, 80% practical accompanied by a training manual individually customized for each programme

Course Modules

Module 1 – The Big Picture

Module 2 – Barriers to Communication

Module 3 – Making Time Count

Module 4 – Goal Setting

Module 5 – Procrastination

Module 6 – Understanding Stress

Module 7 – Adjust, Avoid, Accept

Module 8 – It’s All About You

Module 9 – Environmental Relaxation Techniques

Module 10 – Techniques to Relax Your Body