Customer Service > Professional Grooming and Customer Service Workshop for F&B Employee
Food and Beverage Team or staff.
This course is highly interactive and uses diverse teaching methods (lectures, self-assessments, group discussions, activities and videos) to accommodate different learning styles.
MODULE 1: EMPLOYEE REPRESENTS COMPANY’S BRAND
MODULE 2: LEVEL UP YOUR APPEARANCE WITH A CLEAN AND ENERGETIC APPEARANCE
MODULE 3: MANAGE YOUR CUSTOMER WITH EFFECTIVE COMMUNICATION
Introduction of effective communication
MODULE 4: MASTERING SOCIAL ETIQUETTE TO IMPROVE CUSTOMER EXPERIENCE
4.5
Vivmmie, a former accountant who has transformed herself into a certified image consultant, possesses an unwavering determination to attain pro found fulfillment in life by aiding business professionals in cultivating executive presences that truly reflect their professional essence.
FREE QUOTATION!
THIS PUBLIC COURSE INCLUDES
*T&C Applies
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Professional Image Branding and Customer Service Enhancement for Hotel Front-Liners
RRP RM2,860/day SAVE RM861
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