Employee Engagement > Managing and Leading The New Millennials (Gen Y Employees)

Managing and Leading The New Millennials (Gen Y Employees)

4.8

Course Objectives

This programme enables the participants to engage with the Gen X and Gen Y employees effectively, by setting a better understanding on why they communicate the way they do. Most importantly, with this understanding, the participants would be more equipped with the essential styles and skills to communicate, lead and coach the workforce of both Gen X & Y effectively at the workplace.

Identify the FOUR (4) different communication styles using VNCA method
Develop the TWO (2) approaches in handling Gen Y by using the GAP approach
Utilize the ‘6R’ Method in handling Questions
Use the ‘2P’ Approach in Emotion Management
Identify the “IN” language used by Gen Y
Use the ‘ACORN’ technique to manage the Gen Y

Target Audience

This program is suitable for supervisors, line leaders, team leaders, officers, executive and managers, project managers, strategy implementers and top management of an organization

Methodology

This stimulating program will maximize understanding and learning through lectures, discussions, case studies and practical activities.

Course Modules

Module 1: Understand the THREE (3) ‘Generation-Lines’ at the Workplace and Their Characteristics
Module 2: Manage, Lead and Coach the Gen Y Employees, the New Millennial
Module 3: Build the ‘Communication Bridge’ to Manage, Lead and Coach the New Millennials Effectively
Module 4: Apply the FIVE (5) Essential Communication Strategies to Manage, Lead and Coach the New Millennials Assertively
Module 5: Apply the FIVE (5) Essential Communication Techniques to Manage, Lead and Coach the New Millennials Assertively

Get To Know The Trainer

Trainer Paul

Paul graduated with a Bachelor of Marketing and E-Commerce from University of Curtin, Australia. He also attained a Diploma in Hotel Catering and Management from the American Hotel and Motel Association. He is a Certified Trainer under the Pembangunan Sumber Manusia Berhad (Ministry of Human Resource, Malaysia).

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COURSE DETAILS

COURSE INCLUDE

RM1,199/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.8

CK
Chan May Kwan
5
Recommended
Recommended for employee who have team members to delegate works to.
CY
Chin Oi Yen
5
Good presenter
Able to share the idea and trainee learn from it
NH
NG SU HAW
5
Clear and Concise
Good flow of training pace by Roy. Easy to relate by each section of training.
NH
NG SU HAW
5
Clear and Concise
Good flow of training pace by Roy. Easy to relate by each section of training.
GB
Goo Seia Boon
5
KZ
Khow Yee Zhan
5
Good Training and provide useful information
LS
Lee Pei San
5
CH
Chan Siew Har
5
TY
Teoh Sin Yee
5
CW
Chi Kok Wah
5
YK
Yer Lai Kwan
5
sj
shee see jie
5
BS
Bong Yee Seonh
5
CJ
Chan Guan Jing
5
TW
Tan Kok Weng
5
Fun training
Trainer is energetic and able to present the knowledge in engaging way.
YH
Yap Kok Heng
5
CM
CHEW SEE MIN
5
WS
WONG WENG SHAM
5
Good training
AS
Abdullah Hattim B Shawell
5
LY
Lai Sok Yian
5
Great session with Roy Tan. He deliver the training course clearly and attentively.
B
Bonnie
5
Everyone is participating
CH
Chuah Bee Hui
5
Good course and great coaching. Well done.
NS
Norhafizah Binti Semangin
5
Excellent training
Trainer gives a lot of insight
Lg
Lee chon guan
5
CJ
Chew Siew Jing
5
WH
WONG KAM HOW
5
LJ
Leong Woen Jian
5
TP
TOM LIOW KIAN PING
5
NA
NEO SHEAH ANN
5
TF
TEO YI FENG
5
Nice and easier to understand
SW
SZE JIAN WEI
5
TT
TAN LIAN TANG
4
Managing and leading the new millennials
EC
Eric Chan
4
MH
Mak Shin Huay
4
LW
Lee Chee Wang
4
Wc
Wong chin chweng
4
KK
KHOR OOI KENN
4
Rich course but limited time
A lot to cover in the course but a 2 days course seem a bit rush. Overall still recommend to attend if you found yourself having problem with the team members.
MS
Mohamad Shamsuddin bin Haji Shuib
4
SJ
SHEE SEE JIE
4