Grooming and Etiquette > Incorporating Personal Grooming and Basic Etiquette

Incorporating Personal Grooming and Basic Etiquette

Course Objectives

Deal directly with clients and carry the image of the company through them
Learn to carry themselves professionally in formal and informal business and social settings
Learn to address and socialize with people of all levels
Learn to easily transform their image, looks and confidence level

Target Audience

This course is design for Administrators, Clerks, Executives, Front line staff, Customer Service Officers, Assistant Manager, Manager and Supervisors who deal directly with clients.

Methodology

The session will be conducted using modeling, metaphors, individual reflections, games, role plays, group discussions, simulations, projects and physical activities.

Course Modules

Module 1 – Introduction
Module 2 – Your Whole Being Transformation
Module 3 – The Body : How The External YOU Affects YOUR WHOLE BEING
Module 4 – Your Birth Gifts – How Your Body, Mind, Heart & Spirit Are Key To Your Transformation
Module 5 – Grooming Your Image
Module 6 – Colours To Enhance Your Look
Module 7 – How To Wear Makeup To Enhance Your Look
Module 8 – Clothes For Your Body Shape
Module 9 – Presenting Yourself To Your Clients
Module 10 – Body Language And Non-Verbal Communication
Module 11 – How To Brand Yourself In Your Work?
Module 12 – Designing Yourself To Meet The Needs Of Your Customers
Module 13 – Basic Business And Social Etiquette
Module 14 – Basic Western Dining Etiquette
Module 15 – Types Of Events (Jenis-Jenis Majlis)
Module 16 – Managing Formal & Official Events / Meetings (Aspek-aspek
Pengurusan Pelbagai Majlis Rasmi Atau Formal)
Module 17 – Project And Activity
Module 18 – Understanding People
Module 19 – The Power Of Your Mind

Get To Know The Trainer

Trainer Murshidah

4.5

MURSHIDAH is an international speaker and adviser of personal and corporate image empowerment and transformation. A graduate of the National University of Singapore with a Bachelor of Arts Degree in Economics and Sociology in 1993, Murshidah runs successful businesses for more than 20 years expanding throughout Asia as well as teaching entrepreneurship to teenagers and adults.

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