Course Objectives

  • Understand the fundamentals of effective communication
  • Speak, listen and respond like a leader
  • Communicate assertively
  • Explore the coaching mindset
  • Understand when to coach
  • Identify and address the barriers to effective coaching
  •  

Target Audience

Managers, Supervisors, Team Leaders, and Executives who need to understand how they relate the others and modify their communication to be more effective in their interactions in order to achieve positive outcomes. Executives who need to learn how to achieve results through others by being an effective coach that encourages, confronts, challenges, questions while maintaining respect and supporting their employees in developing and achieving their goals.

Methodology

This course is highly interactive and uses diverse teaching methods (i.e., lectures, self-assessments role-plays, group discussions, activities, and videos) to accommodate different learning styles. This training will also leverage on participant’s personal life and work experiences.

Course Modules

Module 1: Introduction to Communication

Module 2: The Communication Process

Module 4: Communication Components

Module 5: Communicating with Different Personalities

Module 6: The Problem-Solving Method

Module 7: Listen to your subconscious mind for solutions

Module 8: Introduction to Coaching

Module 9: The Coaching Mindset

Module 10: Fundamental Coaching Skills

 

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CLASS DETAILS

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*T&C Applies

4.8

  • 81%
  • 19%
  • 0%
  • 0%
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  • SY
    Stephenie Yeoh
    Executive, Engineering

    5

  • WA
    Wan Hafizzul Alif bin Adenan
    Executive, Engineering

    5

    Good course to build good relationships in the team
  • TY
    TEH FU YUAN
    Junior Executive, Engineering

    5

    Great engagement from Sifu Wong with the participants and very good delivery of the materials and concepts.
  • IZ
    Ikhwan Zakaria
    Executive, Manufacturing / Production

    5

  • LF
    Lee Kian Fei
    Manager / Supervisor, Engineering

    5

  • AA
    Asyraaf Bin Ariffian
    Executive, Engineering

    5

  • TC
    Thor Pey Chieh
    Junior Executive, Engineering

    5

    Great experience upon exploring the other side of colleges and also building good teamwork
  • Ft
    Faridzul bin fazir tan
    Senior Executive, Engineering

    5

  • CJ
    Ching Yii Jieh
    Junior Executive, Engineering

    5

    Very good
  • AY
    Ang Ai Yuen
    Executive, Manufacturing / Production

    5

  • LL
    Lio Yu Li
    Executive, Engineering

    5

    Is a very fun and interactive training. Trainer are very humor also.
  • HT
    Ho Beng Tian
    Executive, Engineering

    5

    Very interesting course and valuable information for teamwork
  • G
    Gajapatirao
    Manager / Supervisor, Manufacturing / Production

    5

    Awesome class don’t miss it
  • GC
    Goh Yirn Chyin
    Junior Executive, Manufacturing / Production

    5

  • FW
    Farah Wahida
    Executive, Manufacturing / Production

    5

  • FZ
    Fathi Nuramaliya binti Zakaria
    Executive, Manufacturing / Production

    5

  • SS
    Shubaasri A/P Sachidanantham
    Executive, Manufacturing / Production

    5

  • ZR
    Zalina Abdul Rahman
    Junior Executive, Manufacturing / Production

    5

  • T
    Thanesh
    Executive, Engineering

    5

  • MN
    Muhammad Amal Farhan Bin Muhammad Nor
    Executive, Manufacturing / Production

    5

  • TH
    Than Ye Hao
    Manager / Supervisor, Manufacturing / Production

    5

  • LT
    Lit How Than
    Junior Executive, Manufacturing / Production

    5

  • S
    Suraimi
    Manager / Supervisor, Engineering

    5

  • MK
    Muhammad Khairul Ikhwan bin Khalid
    Junior Executive, Facilities / Maintenance

    5

  • L
    Lye
    Senior Executive, Engineering

    5

  • Sa
    Shazril azhar
    Executive, Engineering

    5

  • SA
    Steeven Phillips Anthony
    Manager / Supervisor, Engineering

    4

  • MB
    Mohd Hafizee Bin Baharuddin
    Executive, Engineering

    4

  • H
    Hazim
    Junior Executive, Engineering

    4

    Fun
  • R
    Renugah
    Junior Executive, Engineering

    4

  • TA
    Teh Chea Sheng Aaron
    Junior Executive, Engineering

    4

  • AJ
    Aravinthan Jaganadan
    Executive, Engineering

    4

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