Out-Smart Your Problems

Course Objectives

• To develop Critical & Creative Thinking skills
• To apply Critical & Creative thinkng at work
• To improve work Efficiency & Effectiveness
• To become proficiency in Problem Solving & Decision Making, PSDM
• To apply various tools in enhancing PSDM processes

Target Audience

• HODs, Managers, Professionals & Snr. Executives
• Those who are performing continuous improvement activities
• Leaders & members of Kaizen / Project team
• All departments are welcome

Methodology

• Approx 20:80 rule – 20% instructional, & 80% learning activities
• Accelerated learning – with immediate Work related activities
• Highly interactive, engaging Experiential learning process – with selections of group & individual tasks, case study, sharing, video analysis, discussion, demonstration, role modeling, creative & fun games, etc.
• Sharing of highly experienced & interesting facilitator / trainer

Course Modules

MODULE 1: INTRODUCTION

• Context Setting
• Course Objectives & Outcomes
• Ice-Breaker : Creative Names

MODULE 2: CONTEXT OF CRITICAL THINKING

• Discussion : Defining Critical Thinking
• Discussion : Why Critical Thinking is a Challenge
• Defining Critical Thinking
• Non-Critical vs Critical Thinkers
• Common Critical Thinkers Habits

MODULE 3: CRITICAL THINKING TOOLS & TECHNIQUES

• 5W2H Questioning
• Workshop : 5W2H technique
• 5 Why Analysis Technique
• Workshop : 5 Why Analysis Technique technique

MODULE 4: PROBLEM SOLVING ESSENTIALS

• The Problem with Problem Solving
• RCA – Critical Problem Solving Approach
• Workshop : RCA

MODULE 5: DECISION MAKING APPROACH

• The Complexity of Decision Making
• Selection Matrix Technique
• Workshop : Selection Matrix Technique

MODULE 6: CREATIVITY @ YOUR FINGER TIPS

• The Random Entry Technique
• Workshop : Random Entry Technique
• Game : I Author …

MODULE 7: OVERCOMING CHALLENGES

• The Power of BUT
• Workshop : BUT Factor

MODULE 8: REFLECTION

• Q&A
• Summary of Learning
• Feedback