Thinking Outside The Box (TOB) & Problem Solving Skills

Course Objectives

• Practice creative thinking methods to generate ideas & solutions
• Leverage on your creative strengths &transform your TOB ideas into practical business solutions
• Turn existing problems into opportunities for growth
• Apply proven TOB techniques to pinpoint problems, identify root causes, improve systems/products/processes & achieve outcomes
• Learn to spot opportunities, generate alternatives & use relevant models
• Real-world practice: opportunity spotting/solution generating
• Select & make the best decision given the specific situation
• Harvest the results of TOB to increase output/productivity, generate useful ideas, improve performance & design ways forward

Target Audience

All managers, executives, supervisors, all support & admin personnel, sales & marketing, customer service & front desk, PR, technical staff, engineers, production staff, QA staff – ALL who wants to learn to be a solution provider for their companies & to be able to provide creative input/ideas at the workplace

Methodology

To make the training effective & thought provoking yet lively & entertaining, the trainer utilizes a combination of various training methodologies including a combination of expert input plus practical sessions including:

• Group Discussions, Presentations, Video Clips
• Brainstorming Sessions, Practical Hands On Sessions
• Group Exercises, Demonstrations, Games, Activities
• Creative Music, Visualization, Notes & Hand Outs

Course Modules

Module 1: THINKING OUTSIDE THE BOX – LIGHT AT THE END OF THE TUNNEL
Module 2: CREATIVITY & TOB PROCESS – WHAT HAS TO HAPPEN
Module 3: 14 STEPS TOWARDS STIMULATING A CREATIVE ENVIRONMENT
Module 4: CARRYING OUT THOUGHT EXPERIMENTS – PROVOCATION
Module 5: READY TO USE CREATIVE PLATFORMS & MIND POWER GAMES
Module 6: 2 HIGH IMPACT, EXCITING & REWARDNG GAMES
Module 7: CREATIVE PROBLEM SOLVING PROCESS (CPS)
Module 8: TECHNIQUES FOR ANALYZING ENVIRONMENT
Module 9: TECHNIQUES FOR IDENTIFYING PROBLEMS – TESTING PROBABLE CAUSES
Module 10: INDIVIDUAL TECHNIQUES FOR GENERATING ALTERNATIVES
Module 11: GROUP TECHNIQUES FOR GENERATING ALTERNATIVES
Module 12: DEPLOYING YOUR DECISION & DECISION ANALYSIS
Module 13: MIND MAP THE 2-DAY LESSONS – STRATEGIES, TOOLS & TECHNIQUES