Corporate Image and Grooming for Hotel Front liners

Course Objectives

This programme provides a holistic form of corporate grooming and image in the hotel industry, where they learn to easily transform their image, looks, and confidence levels to reflect professionalism and increase trust from their clients.

The intention to be in line with the positive transformation of the whole organization. Image is not just the clothes and hairstyle that you wear. Image encompasses the perception that you give out to others, with your appearance, your message and how you bring this across to others and your own personal style. You will attract what you send out through your image. This workshop encompasses a transformation on the body, mind, heart and spirit levels.

Methodology

Delivery will be done using the Accelerated Learning Technology. The Accelerated Learning technology makes use of flip charts, music, movies, colours and co-operative learning to create the relaxed and joyous environment. Some of the methods used to create impact full learning include:

• Modelling
• Games
• Simulations
• Metaphors
• Role Plays
• Projects
• Individual Reflections
• Group Discussions
• Physical Activities

  True learning occurs through discovery. The various methods used in the programme allow you to be fully involved in the process and discover the learning for yourself. Once you discover, you learn and you take ownership of the learning.

Course Modules

Module 1: Introduction
Module 2: Your Whole Being Transformation
Module 3: What is a Brand and How to Boost Your Personal Brand to attract clients and increase your professional image
Module 4: Power of First Impressions
Module 5: Grooming your Image
Module 6: Colours to Enhance Your Look
Module 7: How to Wear Makeup to Enhance your Professional Look
Module 8: Presenting Yourself to Your Clients
Module 9: Healthy weight management and eating healthy
Module 10: Poise & Deportment
Module 11: The Magic of Your Mind – how the mind and body works for or against you
Module 12: Your Body Language and Non-Verbal Communication
Module 13: Your internal affecting your external
Module 14: Greeting standard
Module 15: Basic Social & Business Etiquette
Module 16: How to handle challenging customers and situations
Module 17: Role Play
Module 18: The Empowered & Transformed You
Module 19: Clearing Blocks, Get Confidence and Discover Your Purpose
Module 20: G O A L Set….GO!
Module 21: Integration – THE WHOLE BEING AND THE NEW YOU!