Live Virtual Training (Most Popular!) > Crafting Teams and Overcoming Obstacles

Crafting Teams and Overcoming Obstacles

Course Objectives

Understand team dynamics and roles to effectively manage group interactions and foster collaboration.
Identify various communication styles that lead to high-performing teams.
Develop action plans to address challenges and align strategic goals with organizational vision.
Conduct SWOT analysis and utilize performance metrics for effective strategic planning.

Target Audience

This program is suitable for supervisors, executives and managers.

Methodology

This stimulating program will maximize understanding and learning through lectures, discussions, case studies and practical activities.

Course Modules

Module 1: Building and Leading High-Performing Teams

Understand yourself to understand others, through a workplace communication assessment.
Match your communication style and identify Team Roles: Utilizing Belbin’s Team Role Theory
Establish trust by implementing strategies from Patrick Lencioni’s Five Dysfunctions of a Team

Module 2: Assessing Operational Challenges

Understanding how to use and conduct a SWOT analysis to identify relevant challenges and boosters to an organization’s operations.
Utilize Performance Metrics: Establish key performance indicators (KPIs) aligned with operational goals using concepts from Kaplan and Norton’s Balanced Scorecard.

Get To Know The Trainer

Trainer P.G

Paul graduated with a Bachelor of Marketing and E-Commerce from University of Curtin, Australia. He also attained a Diploma in Hotel Catering and Management from the American Hotel and Motel Association. He is a Certified Trainer under the Pembangunan Sumber Manusia Berhad (Ministry of Human Resource, Malaysia).

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