Live Virtual Training (Most Popular!) > Being a People Manager

Being a People Manager

4.6

Course Objectives

At the end of the session, participants should be able to:

Apply the 5R Principle to be a manage people effectively
Apply the CUTE Principle of creative problem solving and decision making

Target Audience

People Managers

Methodology

At the end of the session, participants should be able to:

Apply the 5R Principle to be a manage people effectively
Apply the 4 Situational Leadership Styles to delegate effectively
Apply the CUTE Principle of creative problem solving and decision making

Course Modules

Module 1 : The 4R of a people-manager
- Applying RIGHTS appropriately
- Provide clear instruction effectively and precisely using clear Questioning
- Building RELATIONSHIP with high influence
- Practice active listening and stay engaged
- Leading towards RESULT strategically
- Effectively giving Feedback
- Be GOAL-oriented when managing using the Feedback Sandwich Model
- Extending RESPECT to gain RESPECT it’s all in the MIND focus on the positives
Module 2 : Creative Workplace Problem Solving and Decision Making
- Understand Problems From Different Perspectives
- Understand and appraise a problem by asking effective questions using the funnel
- Think creatively of possible alternatives to make the best decision using the GEMBA model
- Clarify solution purpose
- Balance the benefits and risks of each creative alternative
- Determine the best decision
- Evaluate your creative decision towards the right action by creating your plan
- Produce using SMART goal setting

Get To Know The Trainer

Trainer P.G

Paul graduated with a Bachelor of Marketing and E-Commerce from University of Curtin, Australia. He also attained a Diploma in Hotel Catering and Management from the American Hotel and Motel Association. He is a Certified Trainer under the Pembangunan Sumber Manusia Berhad (Ministry of Human Resource, Malaysia).

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Trainer Booven

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COURSE DETAILS

COURSE INCLUDE

RM0/DAY

*T&C Applies

PARTICIPANT REVIEWS FOR THIS COURSE

4.6

NH
Nuhrul Haidah Binti Hairuddin
Manager / Supervisor, Others
5
Learning new things can help me be more positive in all aspects of managing things.
UK
UMAIRAH ZAHARAH BINTI A KADIR
Assistant Manager, Others
5
NP
Ng Pei Pei
Executive, Others
5
Good
SP
Sharon Pamela
Manager / Supervisor, Customer Service / Hospitality
5
CS
Chin Siao Shi
Assistant Manager, Engineering
5
GG
Ganggathevi A/P Ganes
Senior Manager, Operations
5
JO
Jasmine Kaur Olikh
Senior Executive, IT Management
5
YN
Yashotha Nardarajan
Manager / Supervisor, Marketing / Design
5
LE
Lai Jia Ean
Senior Executive, Others
5
Great
Cm
Chan wai mun
Assistant Manager, Others
5
JJ
Jayabarathy Jaganathan
Senior Executive, Others
5
NA
NURUL FATIHA BINTI AYOB
Manager / Supervisor, Others
5
Yx
Yu xian
Manager / Supervisor, Marketing / Design
4
SS
Shahreen Mahal Binti Suhaimi Singh
Assistant Manager, Others
4
YF
Yee Sui Fei
Manager / Supervisor, Others
4
YF
Yee Sui Fei
Manager / Supervisor, Others
4
LS
Lum Liang Soo
Senior Manager, Others
4
LM
Low Yan Mee
Senior Manager, Marketing / Design
4
SG
Sharifah Norayu Aida Ab Ghani
Manager / Supervisor, Others
4