Leadership > Empathetic Leadership

Empathetic Leadership

Course Objectives

After completing the training, you should be able to:

Avoid misunderstandings in relationships
Communicate authentically with others
Listen attentively to understand people and their situation
Manage conflicts empathetically
Overcome unhealthy and toxic relationships

Target Audience

Leader,Managers,Business Owners, etc

Methodology

Our unique experiential framework and implementation empowers you to:

Be open to different viewpoints
Create greater satisfaction in the work environment
Demonstrate diversity, equity and inclusion in the workplace
Embrace perspectives
Engage issues honestly, directly and effectively
Focus on people and their needs
Have comprehensive support systems in the workplace
Listen to learn
Maximize the effectiveness of intra and inter-personal communication
Practice more effective leadership abilities
Take supportive actions
Understand peoples’ experiences

Course Modules

Module 1: The World Of Empathy

Emotional intelligence and empathy
Your empathy rating
What is empathy
The 3 levels of empathy
Recognize, Connect and Act

Module 2: Active Listening

4 levels of listening
Active listening techniques
Driving meaningful conversations
Advanced interjection techniques
Summarize and confirm

Module 3: Discovery Questioning

6 discovery questioning techniques
The Funnel Model
Tight conversation
Power Up!
Asking purposeful questions

Module 4: Empathy Mapping

Say and do
Think and feel
Hear
See
Pain / Gain

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Get To Know The Trainer

Trainer Philip

Philip who has over 25 years’ corporate and entrepreneur experience, holds a Master of Management joint degree from The Wharton School, J.L. Kellogg Graduate School of Management and Chulalongkorn University (Thailand). He also graduated recently from Ken Wilber’s Integral Institute, USA and is a member of the International Coach Federation.

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Trainer Alexan

4.5

Alexander, or Alex to his friends and colleagues, has over 7 years’ experience in education and corporate training. He holds a bachelor’s degree in philosophy from Southern Illinois University Carbondale, USA.

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Trainer Sindra

4.5

Sindra, who has over 15 years’ training & corporate experience, holds a degree in International Business from University of Wales London, majoring in Human Resource Management.

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