Customer Service > Customer Focused Professional Selling and Communications
Those who are new to selling or relatively inexperienced, all Executives involved in Sales and Marketing. Any individual who wishes to improve sales performance, increase his company’s customer base and retain existing customers can benefit from this workshop.
Module 1: UNDERSTANDING AND MANAGING YOURSELF
Module 2: ATTITUDE MAINTENANCE — I CAN CLOSE THIS SALE!
Module 3: PERSONAL GOAL SETTING
Module 4: TIME MANAGEMENT
Module 5: FACTORS INFLUENCING YOUR RESULTS
Module 6: PRE SALES PREPARATION
Module 7: PROSPECTING
Module 8: COMMUNICATION PROCESS IN SALES
Module 9: STRESS MANAGEMENT
4.5
Anita has intense dedication towards improving personal and organizational performances. With a track record of 9 years in the corporate sector, Anita brings extensive experience from the corporate world and is now considered amongst the new breed of dynamic “Human Relations Trainers” blending practical concerns. She is a certified NLP Practitioner who believes one needs to be able to communicate with and influence oneself, family, friends, colleagues or clients. She believes that professionally, everyone needs to understand how important it is to be able to make oneself understood and to influence effectively. It takes a real skill to understand and grasp new concepts quickly from others and to be able to communicate at all levels.
FREE QUOTATION!
COURSE INCLUDES
COURSE BENEFITS
ALL IN FROM ONLY
RM1,999/DAY
RRP RM2,860/DAY SAVE RM861
*T&C Applies
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